Subject: Ticket Assigned - Conversation with ariane miranda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 17:25:41 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ariane miranda ariane miranda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ariane miranda Bot:  Hi Ariane Miranda ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9637394876 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971526920446            09:12 PM, 22nd Feb                     ariane miranda                    Revising request for 1 item           09:13 PM, 22nd Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:15 PM, 22nd Feb                     ariane miranda                    I would like you to please revise my order           09:17 PM, 22nd Feb                   Hamza                   Could you please share your order number so that I can assist you further?           09:18 PM, 22nd Feb                     ariane miranda                    Is it possible?           09:18 PM, 22nd Feb                     ariane miranda                    9637394876           09:18 PM, 22nd Feb                     ariane miranda                             09:19 PM, 22nd Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:20 PM, 22nd Feb                     ariane miranda                    Okay           09:21 PM, 22nd Feb                   Hamza                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.           09:22 PM, 22nd Feb                   Hamza                   As the payment still on verifying gate,please wait for 24-48 hours and the order will be confirmed or cancelled and the amount reversed back to you           09:23 PM, 22nd Feb                   Hamza                   Is there anything else I can help you?            09:23 PM, 22nd Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:25 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141482