Subject: Note Added - [#2130695] Get Started
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 10:56:17 +0000 (UTC)

Hi ,    tasnim Mahmoud Alkhatib added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2130695    Subject:  Get Started   Requester: Emad Razouk    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">WWD WRONG ITEM<br style="box-sizing: border-box"><br style="box-sizing: border-box">Problem Statement:  BABYSHOP TEAM<br style="box-sizing: border-box"><br style="box-sizing: border-box">Order Date: Feb 11, 2021<br style="box-sizing: border-box"><br style="box-sizing: border-box">Order ID: 6272813501<br style="box-sizing: border-box">Assistance Required: WRONG SIZE Item Received<br style="box-sizing: border-box"><br style="box-sizing: border-box">Issue Description: The customer emailed us informing us that he received the item on 20/2/21 but the item (154563088 - - Kit For Kids Compipure Plus Mattress) which he received is in the wrong size.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Now the customer is asking for a return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer a return or exchange to the customer or not.</div></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'>Regards,</div>
</div>