Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 19:57:33 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:50 PM, 21st Feb                     User                    good evening           11:50 PM, 21st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:50 PM, 21st Feb                     User                    Thank you for your order. Order 4537216037 for Slim Fit Printed Crop Top with... +2more item(s)           11:50 PM, 21st Feb                     User                    i would like to change the size for the above orders           11:51 PM, 21st Feb                     User                    as i found online the sizing           11:51 PM, 21st Feb                     User                    i would like to take medium size for the 3 items           11:51 PM, 21st Feb                   Hamza                   Please note, we'll only be able to make changes to your order before it has been processed.           11:53 PM, 21st Feb                   Hamza                   Now we can only cancel the item           11:53 PM, 21st Feb                     User                    I just place the order an hour ago           11:53 PM, 21st Feb                     User                    ok please           11:54 PM, 21st Feb                     User                    so i can place new order for the correct size           11:54 PM, 21st Feb                   Hamza                   Do you want to cancel the whole order ?           11:55 PM, 21st Feb                     User                    yes please           11:55 PM, 21st Feb                     User                    i must change all the size           11:55 PM, 21st Feb                   Hamza                   Your order has been cancelled as per your request           11:56 PM, 21st Feb                   Hamza                   Is there anything else I can help you?            11:56 PM, 21st Feb                     User                    nothing more           11:57 PM, 21st Feb                     User                    thank you           11:57 PM, 21st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136876