Subject: Ticket Assigned - Conversation with Funny Pen
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 19:06:40 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Pen Funny Pen                    Sorry you didn’t understand my question           10:30 PM, 21st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:30 PM, 21st Feb                     Funny Pen                    now i already requested refund and the courier picked the refunded items but I didn’t receive money yet           10:30 PM, 21st Feb                     Funny Pen                    i wanna know how i will receive them cash delivery at home ?           10:31 PM, 21st Feb                     Funny Pen                    Am i going to receive them by courier delivery at home as i payed cash on delivery ?           10:31 PM, 21st Feb                     Funny Pen                    ?           10:34 PM, 21st Feb                   Hamza                   You will get the refund to your my credit wallet           10:36 PM, 21st Feb                     Funny Pen                    And how can i take them from them credit wallet ?           10:36 PM, 21st Feb                     Funny Pen                    Can I exchange them from any store ?           10:37 PM, 21st Feb                   Hamza                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           10:41 PM, 21st Feb                   Hamza                   Is there anything else I can help you?            10:41 PM, 21st Feb                     Funny Pen                    I want the money           10:41 PM, 21st Feb                     Funny Pen                    i don’t want to buy something else           10:41 PM, 21st Feb                     Funny Pen                    how can I receive the money it self not on my wallet ?           10:42 PM, 21st Feb                     Funny Pen                    ?           10:48 PM, 21st Feb                     Funny Pen                    Hamza ?           10:49 PM, 21st Feb                     Funny Pen                    Heyy ?           10:53 PM, 21st Feb                   Hamza                   We are truly sorry for replying late           10:53 PM, 21st Feb                     Funny Pen                    No problem           10:54 PM, 21st Feb                   Hamza                   We would like to inform you that , when you return the items through online you will get a refund to your my credit only           10:54 PM, 21st Feb                     Funny Pen                    Is there anyway i can receive the money not in the wallet ?           10:54 PM, 21st Feb                   Hamza                   If you paid by card the refund will be to your bank account           10:55 PM, 21st Feb                     Funny Pen                    can i use this amount of money on my wallet to buy anything on store or its just online           10:55 PM, 21st Feb                   Hamza                   Only for buying online           10:58 PM, 21st Feb                     Funny Pen                    Ok thank you another question please           10:59 PM, 21st Feb                     Funny Pen                    Later on if i will refund smth how can I refund from store ? I read something in the policy says that i can receive refund slip form by mail and fill it in is that right ?           11:01 PM, 21st Feb                   Hamza                   Just visit any nearby store with only the order number and you can return the items and collect your cash           11:02 PM, 21st Feb                     Funny Pen                    Thank you           11:02 PM, 21st Feb                   Hamza                   Is there anything else I can help you?            11:02 PM, 21st Feb                     Funny Pen                    Do you have any idea when i will receive them on my wallet ? I i did the request on 17 feb           11:03 PM, 21st Feb                   Hamza                   Your return items has been already collected ?           11:04 PM, 21st Feb                     Funny Pen                    Yes           11:04 PM, 21st Feb                     Funny Pen                             11:05 PM, 21st Feb                   Hamza                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           11:05 PM, 21st Feb                     Funny Pen                    Ok thanks           11:06 PM, 21st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:06 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136748