Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Feb 2021 18:42:59 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi..i got a message that my delivery is out 3 days back but did not receive the parcel yet??           10:27 PM, 21st Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            10:27 PM, 21st Feb                     User                    Can you tell me where is the delay           10:27 PM, 21st Feb                   Hamza                   Could you please share your order number so that I can assist you further?           10:28 PM, 21st Feb                     User                    Ok           10:28 PM, 21st Feb                     User                    Thank you for your order. Order 7436378992 for Hello Kitty Embroidered Jog Pa... +6more item(s) for BHD 27.0 is confirmed. Expect delivery by 21-02-2021.           10:29 PM, 21st Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            10:29 PM, 21st Feb                     User                    Ok           10:29 PM, 21st Feb                   Hamza                   We have checked and it appears that the following order number: (7436378992) was placed on (18/2). Please note the delivery time frame is 2-3 business days. The tracking number for your order is: (FC0218210004689) and you can track it here: (https://rb.gy/ma0q61).           10:32 PM, 21st Feb                     User                    It shows in transit           10:33 PM, 21st Feb                     User                    Usually i get delivery the next day           10:33 PM, 21st Feb                   Hamza                   We are truly sorry for that,but you will get your order as soon as possible           10:40 PM, 21st Feb                   Hamza                   Is there anything else I can help you?            10:40 PM, 21st Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:42 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136669