Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 23:03:59 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I order 3 time same order so I want only in one time is there any problem to me ?           02:51 AM, 21th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            02:52 AM, 21th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           02:52 AM, 21th Feb                     User                    Yes           02:52 AM, 21th Feb                     User                             02:53 AM, 21th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:54 AM, 21th Feb                     User                    Yes I want only the first one which price is 229           02:55 AM, 21th Feb                   Hamza                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful           02:55 AM, 21th Feb                   Hamza                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           02:55 AM, 21th Feb                   Hamza                   Please wait for 24-48 hours and your orders will be confirmed or cancelled automatically           02:56 AM, 21th Feb                     User                    Hamza sir if cancelled no issue or if confirmed so kindly give me 1 order not all three ?           02:57 AM, 21th Feb                     User                    I want to cancelled my 2 orders           02:58 AM, 21th Feb                   Hamza                   After they confirmed We will be able to cancel, but at the moment we can't do anything as the statue is payment verifying           02:59 AM, 21th Feb                     User                    Ok sir thanks very much           02:59 AM, 21th Feb                   Hamza                   Is there anything else I can help you?            03:00 AM, 21th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:03 AM, 21th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131937