Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 22:51:09 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:32 AM, 21th Feb                     User                    I have an issue of returned item           02:33 AM, 21th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            02:33 AM, 21th Feb                     User                    Yes           02:33 AM, 21th Feb                     User                    I have an issue of returned item           02:34 AM, 21th Feb                     User                    I didn't got my money back           02:34 AM, 21th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           02:34 AM, 21th Feb                     User                    But I returned the item           02:34 AM, 21th Feb                     User                             02:34 AM, 21th Feb                     User                    Yes           02:35 AM, 21th Feb                     User                             02:35 AM, 21th Feb                     User                    Order no 6229683283           02:35 AM, 21th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:37 AM, 21th Feb                     User                    Ok           02:37 AM, 21th Feb                     User                    Sure           02:37 AM, 21th Feb                   Hamza                   We would like to inform you that we have processed the refund of amount (SAR320.6) on (17/12) under the transaction ID 169999990003720838           02:39 AM, 21th Feb                     User                    But I didn't got any amount till now           02:39 AM, 21th Feb                     User                    Now it's February           02:40 AM, 21th Feb                   Hamza                   Please check with your bank on transaction ID 169999990003720838           02:41 AM, 21th Feb                     User                    Ok I will chk nd let u know           02:41 AM, 21th Feb                     User                    So it is saying it has bern refunded or processing           02:42 AM, 21th Feb                     User                    *been           02:42 AM, 21th Feb                   Hamza                   Yes it has been processed on 17/12           02:42 AM, 21th Feb                     User                    Processing mean refunded or not?           02:43 AM, 21th Feb                   Hamza                   Yes refund has been processed successfully           02:46 AM, 21th Feb                   Hamza                   Is there anything else I can help you?            02:47 AM, 21th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 AM, 21th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2131929