Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:15:37 +0000 (UTC)

Hi Hamza Nomani,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/hNYO6KDgrPQU_0e19DvFaA~~/AALN9wA~/RgRiEeqUPVcDc3BjQgpgLhS3MGCMbcruUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
<br>
<br>
Well noted and received. We will do our best to arrange the delivery attempt at the earliest. <br>
<br>
<br>
Best regards 
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<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/2/2021 5:15 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#2127218] - need escalation<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Update phone number<br>
Order Date : Feb 15, 2021<br>
Order ID: 6274268800<br>
Tracking ID: SD001178918</div>

<div dir="ltr">​</div>

<div dir="ltr">Order Date : ​Feb 19, 2021<br>
Order ID: ​6275326306<br>
Tracking ID: ​SD001202316<br>
<br>
Kindly update the number and arrange a delivery asap.<br>
Customer contact number: +966 55 465 2155<br>
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<br>
Regards,</div>

<div dir="ltr">Hamza</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/1F4OMSuU0MSwyN4fvOWUmg~~/AALN9wA~/RgRiEeqUPlcDc3BjQgpgLhS3MGCMbcruUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127218