Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 22:50:22 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:35 AM, 20th Feb                     User                    Didn't receive my order yet           02:35 AM, 20th Feb                     User                             02:36 AM, 20th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            02:36 AM, 20th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           02:36 AM, 20th Feb                     User                    It's  showing customer no response           02:36 AM, 20th Feb                     User                    They didn't even contact me           02:36 AM, 20th Feb                     User                    On 18th feb i got message..out for delivery           02:36 AM, 20th Feb                     User                    And its 20 now           02:37 AM, 20th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           02:37 AM, 20th Feb                     User                    Ok wait           02:37 AM, 20th Feb                     User                    FC021721001756           02:38 AM, 20th Feb                     User                    ?           02:39 AM, 20th Feb                   Hamza                   Please provide me with the correct order number as this is the tracking ID           02:39 AM, 20th Feb                     User                    Ok wait           02:39 AM, 20th Feb                     User                    9636100259           02:41 AM, 20th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            02:41 AM, 20th Feb                     User                    Tyt           02:41 AM, 20th Feb                   Hamza                   Could you please confirm is this your phone number +971565730102           02:42 AM, 20th Feb                     User                    Yes           02:43 AM, 20th Feb                   Hamza                   Our courier partner will contact you within 1-2 working days           02:43 AM, 20th Feb                     User                    1-2 working days           02:44 AM, 20th Feb                     User                    ???           02:44 AM, 20th Feb                     User                    Still 1 to 2 working days           02:44 AM, 20th Feb                     User                    Why they sent me msg on 18 saying our team is out for delivery           02:44 AM, 20th Feb                     User                    And why it's  written customer not responding ?‍♀️?‍♀️?‍♀️?‍♀️           02:46 AM, 20th Feb                   Hamza                   They tried to call you on +971565730102           02:46 AM, 20th Feb                     User                    They didn't even contact me ??           02:46 AM, 20th Feb                     User                    No ..i didnot  get any call           02:46 AM, 20th Feb                   Hamza                   We will do our best to deliver your order as soon as possible           02:46 AM, 20th Feb                     User                    I want it by tomorrow ??           02:47 AM, 20th Feb                     User                    Not happy with the service ... ?           02:48 AM, 20th Feb                   Hamza                   Please not that friday and saturday are not counting as a working days           02:48 AM, 20th Feb                     User                    Whats my delivery date           02:49 AM, 20th Feb                     User                    Plz check           02:49 AM, 20th Feb                   Hamza                   We sincerely apologize for any inconvenience caused,but be assured that our courier partner will contact you to deliver the order soon           02:49 AM, 20th Feb                     User                    Hmm           02:49 AM, 20th Feb                     User                    Ok thank u           02:49 AM, 20th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127125