Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 21:05:43 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:48 AM, 16th Feb                   Bot                   Hi again!           12:48 AM, 16th Feb                     User                    My order number is 2000943818           12:49 AM, 16th Feb                     User                    it hasn’t arrived yet , it’s been 7 days           12:49 AM, 16th Feb                     User                    may I know where is the problem           12:50 AM, 16th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            12:57 AM, 16th Feb                   Hamza                   May I request you to please stay on hold while I retrieve the information.            12:57 AM, 16th Feb                   Hamza                   We would like to inform you that our courier partner tried to contact you on (+201013312441)  but didn't receive any response from your end.           01:00 AM, 16th Feb                   Hamza                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           01:00 AM, 16th Feb                   Hamza                   Is there anything else I can help you?            01:00 AM, 16th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:05 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107539