Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 19:26:35 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:05 PM, 15th Feb                     User                    I used my credit balance to place an order..but the payment of the order was not done and I cancelled it..           11:06 PM, 15th Feb                     User                    I tried to place an order using my credit balance and extra payment by knee....but I cancelled the payment in middle....but once I cancel the order payment it is showing there is no credit balance ....even though I haven't placed the order, my credit balance have been used           11:09 PM, 15th Feb                     User                    How u will refund my credit balance           11:09 PM, 15th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:17 PM, 15th Feb                   Hamza                   Could you please share your order number so that I can assist you further?           11:17 PM, 15th Feb                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           11:19 PM, 15th Feb                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:26 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107278