Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 19:05:12 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:56 PM, 15th Feb                   Bot                   Hi again!           10:56 PM, 15th Feb                     User                    i bought a feeding bottle from centrepoint at oasis mall sharjah           10:56 PM, 15th Feb                     User                    Today           10:56 PM, 15th Feb                     User                    and it broke when i poured very light warm water           10:57 PM, 15th Feb                     User                    i did not even use it           10:57 PM, 15th Feb                     User                    Can i get it replaced           11:00 PM, 15th Feb                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            11:01 PM, 15th Feb                     User                    Hello           11:01 PM, 15th Feb                   Hamza                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store           11:01 PM, 15th Feb                   Hamza                   However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           11:01 PM, 15th Feb                     User                    Actually i bought a feeding bottle from centrepoint at oasis mall sharjah           11:02 PM, 15th Feb                     User                    Today           11:02 PM, 15th Feb                     User                    and it broke when i poured in a very light warm water           11:02 PM, 15th Feb                     User                    i did not even use it           11:03 PM, 15th Feb                     User                    so is it possible to get it exchanged           11:03 PM, 15th Feb                   Hamza                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store           11:03 PM, 15th Feb                   Hamza                   However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           11:03 PM, 15th Feb                     User                    ohk           11:03 PM, 15th Feb                   Hamza                   Is there anything else I can help you?            11:03 PM, 15th Feb                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:04 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107223