Subject: Ticket Assigned - Conversation with Hassan Elshafey
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 02:11:43 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hassan Elshafey Hassan Elshafey                    Hi           05:50 AM, 10th Apr                     Hassan Elshafey                    I do place my order for most 3 days and no one contacted me, yet. Please let me know today the status of my order           05:51 AM, 10th Apr                   hamza                   Good morning Hassan, Thank you for contacting Max. My name is Hamza, I will be happy to help you.           05:53 AM, 10th Apr                   hamza                   Could you please share your order number so that I can assist you further?           05:53 AM, 10th Apr                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           05:55 AM, 10th Apr                     Hassan Elshafey                    Yes           05:55 AM, 10th Apr                     Hassan Elshafey                             05:56 AM, 10th Apr                     Hassan Elshafey                    That’s my order           05:56 AM, 10th Apr                     Hassan Elshafey                    are you there           05:58 AM, 10th Apr                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:58 AM, 10th Apr                     Hassan Elshafey                    please           05:58 AM, 10th Apr                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           06:00 AM, 10th Apr                   hamza                   Could you please confirm is this your phone number +96569807096?           06:00 AM, 10th Apr                     Hassan Elshafey                    66807096 this is my contact number           06:01 AM, 10th Apr                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:02 AM, 10th Apr                     Hassan Elshafey                    what issue           06:03 AM, 10th Apr                   hamza                   We will update your mobile number with the courier partner so he can contact you           06:07 AM, 10th Apr                   hamza                   Is there anything else I can assist you with?           06:07 AM, 10th Apr                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:09 AM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6026886