Subject: Note Added - [#5912908] Conversation with Gracie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 05:13:58 +0000 (UTC)

Hi ,    Babyshop Whkwt2 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912908    Subject:  Conversation with Gracie   Requester: Gracie    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">The below order is not our territory </div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Order ID: 9409998859</span></div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal"> Deepak</div>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 9, 2023 7:56 AM<br>
<b>To:</b> Babyshop Whkwt2 &lt;[email-masked]&gt;; Midhun Madhu &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5912908] - Conversation with Gracie</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Any update?</span></div>
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Problem Statement:  Babyshop ITEM<br>
Order Date : Jan 11, 2023<br>
Order ID: 9409998859<br>
Tracking ID: FP011123002154<br>
Item ID:160588249<br>
Assistance Required: Damaged Item<br>
Issue Description: Customer emailed us informing that he/she used the item for only few months and now it's not working probably. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Thank You,<br>
Babyshop Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sat, 1 Apr at 1:26 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement:  Babyshop DAMAGED ITEM<br>
Order Date : Jan 11, 2023<br>
Order ID: 9409998859<br>
Tracking ID: FP011123002154<br>
Item ID:160588249<br>
Assistance Required: Damaged Item<br>
Issue Description: Customer emailed us informing that he/she used the item for only few months and now it's not working probably. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5912908:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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