Subject: Ticket Assigned - Conversation with Where Is My Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 08:54:36 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Where Is My Order Where Is My Order                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi where is my order, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424432995 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040623000012     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            12:41 PM, 08th Apr                     Where Is My Order                    Goodaternoon i call to the delivery rider the said  there is no person assign to deliver my item because its 3x atempt           12:41 PM, 08th Apr                     Where Is My Order                    im still waiting for my order           12:41 PM, 08th Apr                     Where Is My Order                    :(           12:43 PM, 08th Apr                   hamza                   Good afternoon Dear customer, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           12:43 PM, 08th Apr                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:43 PM, 08th Apr                     Where Is My Order                    thank you pls i need this today           12:44 PM, 08th Apr                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           12:45 PM, 08th Apr                   hamza                   Could you please confirm is this your phone number +971508644971?           12:45 PM, 08th Apr                     Where Is My Order                    yes           12:45 PM, 08th Apr                     Where Is My Order                    See my real-time location on Maps: https://maps.app.goo.gl/D7NfFwnYBGk4Bfyp8           12:46 PM, 08th Apr                   hamza                   Please share with us your full address           12:46 PM, 08th Apr                   hamza                   Thank you for sharing the details           12:46 PM, 08th Apr                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           12:46 PM, 08th Apr                     Where Is My Order                    Thank you           12:47 PM, 08th Apr                     Where Is My Order                    hope it will come today           12:47 PM, 08th Apr                     Where Is My Order                    because tommorow i will be in abu dhabi.. i need that today           12:47 PM, 08th Apr                   hamza                   We will do our best to deliver your order soon enough           12:49 PM, 08th Apr                   hamza                   Is there anything else I can assist you with?           12:49 PM, 08th Apr                     Where Is My Order                    thank you           12:50 PM, 08th Apr                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:54 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6013484