Subject: New Reply Received - Damaged order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 05:09:55 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Damaged order  Ticket comment <div dir="auto">Could you please tell me why this email is being ignored?? Do I have to escalate this situation?? Do i have to make my own follow up? What kind of service you are providing</div>
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<div>On Mon, 3 Apr 2023 at 11:37 AM Kaeri 42 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi,<br>
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<div dir="auto">My order no. is 9422679799 and one of the clothes (<span style='font-family:-apple-system,"Helvetica Neue";word-spacing:1px;color:rgb(49,49,49)'>Lee Cooper Solid Midi Shirt dress with Short sleeves and Tie-Up detail) </span> that arrived 30th March is damaged. Can you please look at the photo and do the necessary as soon as possible.</div>
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<div dir="auto">Honestly it’s very disappointing to receive such kind of quality. </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Erika</div>
<div dir="auto">0562548618<div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjY5OTI1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.M97Idm9tz31PFWdM5mdh6PJhurbHKvZ2zYyIYFFxWuw" data-id="2044016699257" style="width:750px;max-width:100%"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjY5OTI1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f1eh2SxnMlmdOm9VUMEoFFLid_gpBeTUi4aSTt1X5Dk" data-id="2044016699259" style="width:750px;max-width:100%">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952998