Subject: Ticket Assigned - Conversation with Christina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 04:45:08 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Christina Christina                    Good morning!           08:25 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:25 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:25 AM, 05th Apr                     Christina                    1           08:25 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello Christina , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:25 AM, 05th Apr                     Christina                    1           08:25 AM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:25 AM, 05th Apr                     Christina                    9423985251           08:26 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323005277    You can also easily track your order from My Account > Order History.             08:26 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:26 AM, 05th Apr                     Christina                    2           08:27 AM, 05th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 AM, 05th Apr                     Christina                    1           08:27 AM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:27 AM, 05th Apr                     Christina                    [email-masked]           08:27 AM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:27 AM, 05th Apr                     Christina                    Have a great day           08:27 AM, 05th Apr                   hamza                   Good morning Christina, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           08:29 AM, 05th Apr                     Christina                    Hi good morning Hamza!           08:29 AM, 05th Apr                     Christina                    My order was unseccesful delivery yesterday due to wrong address the delivery guy told me.           08:30 AM, 05th Apr                     Christina                    I would like to know if it can be delivered today?           08:31 AM, 05th Apr                   hamza                   Could you please confirm is this your phone number +971509126711?           08:33 AM, 05th Apr                     Christina                    Yes           08:34 AM, 05th Apr                     Christina                    That's my number           08:35 AM, 05th Apr                   hamza                   Please share with us your full address           08:37 AM, 05th Apr                     Christina                    https://maps.google.com/maps?q=25.0685075,55.1829165           08:38 AM, 05th Apr                     Christina                    Here           08:38 AM, 05th Apr                   hamza                   Thank you for sharing the details           08:39 AM, 05th Apr                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           08:39 AM, 05th Apr                     Christina                    Yes please. Thank you so much           08:40 AM, 05th Apr                   hamza                   Is there anything else I can assist you with?           08:42 AM, 05th Apr                     Christina                    That would be, thank you.           08:43 AM, 05th Apr                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:44 AM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993111