Subject: New Reply Received - Re: Your products are on the way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 03:47:35 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Good morning,</div>
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<div dir="auto">I have attached a chat between me and the driver.</div>
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<div dir="auto">He called me 3 days ago to deliver at 10am I told him I was at work and I had no one at home to receive the package. He told me he will return the same day by 5pm.  You can check the chat ai started following up at 4pm all the way to 8pm but he ignored me. The next day he returned the goods the same time again knowing am not at home but at work and insisting that I leave work and come receive the good instantly.</div>
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<div dir="auto">I told him I work in Khaitan so either deliver the goods to Khaitan or wait till I get home by 5pm.</div>
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<div dir="auto">I want the product but the delivery drivers are very impatient and impulsive.</div>
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<div dir="auto">Can someone talk with me to either deliver it at 5pm today at Salmiya or 10am today at Khaitan ?</div>
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<div dir="auto">This is so frustrating</div>
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<div dir="auto">#PS: From a dissatisfied customer </div>
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<div>On Tue, 4 Apr 2023 at 6:41 AM Joud AJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ5NTgxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XxTdlXi9dIy60kZnr-UOJHkK0M6JALkHDAczzf5e_4o" data-id="2044016495817" style="width:461px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Mon, 3 Apr 2023 at 2:45 PM Joud AJ &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thanks a lot. On standby </div>
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<div dir="auto">Kind regards</div>
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<div dir="ltr" class="gmail_attr">On Mon, 3 Apr 2023 at 11:16 AM Homecentre &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Joud,<br><br>Thank you for getting in touch with HomeCentre.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that the courier partner will contact you to arrange for the delivery, we request you to please inform him your new address and he will assist you further.</div>
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<br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)' dir="ltr">HomeCentre </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5975740