Subject: Ticket Assigned - Conversation with Sandra Rebello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 09:32:50 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandra Rebello Sandra Rebello                    Hi           01:14 PM, 02nd Apr                   hamza                   Good afternoon Sandra, Thank you for contacting Babyshop. My name is Hamza, How may I help you?           01:15 PM, 02nd Apr                     Sandra Rebello                    I purchased a shukran gift card.           01:15 PM, 02nd Apr                     Sandra Rebello                    Yesterday. But the email id given is wrong           01:16 PM, 02nd Apr                     Sandra Rebello                    What do I do now           01:16 PM, 02nd Apr                     Sandra Rebello                             01:16 PM, 02nd Apr                     Sandra Rebello                    I need to correct the email id           01:17 PM, 02nd Apr                     Sandra Rebello                    Is anybody there to assist           01:17 PM, 02nd Apr                   hamza                   We sincerely apologize for the issue you are facing however, we are unable to make any changes to the registered email address once an account has already been created. We would advise you to please simply create a new account with the new email address that you wish to use with us.           01:21 PM, 02nd Apr                     Sandra Rebello                    In shukran gift card I wrote wrong email id           01:22 PM, 02nd Apr                     Sandra Rebello                    This gift card I am giving to somebody else on her birthday.           01:23 PM, 02nd Apr                     Sandra Rebello                    [email-masked] is the wrong email id I gave           01:24 PM, 02nd Apr                     Sandra Rebello                    I need to correct that           01:24 PM, 02nd Apr                     Sandra Rebello                    What should I do           01:24 PM, 02nd Apr                   hamza                   We sincerely apologize for any inconvenience caused,           01:29 PM, 02nd Apr                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:29 PM, 02nd Apr                   hamza                   Is there anything else I can assist you with?           01:30 PM, 02nd Apr                   hamza                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           01:32 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5969399