Subject: Ticket Assigned - Conversation with HibsHabi?‍❤️‍??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 01:53:45 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HibsHabi?‍❤️‍?? HibsHabi?‍❤️‍??                    Hi           05:35 AM, 30th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:35 AM, 30th Mar                   Centrepoint UAE whatsapp bot                    Hello HibsHabi?‍❤️‍?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:35 AM, 30th Mar                     HibsHabi?‍❤️‍??                    Other           05:35 AM, 30th Mar                   Centrepoint UAE whatsapp bot                    Hi HibsHabi?‍❤️‍?? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:35 AM, 30th Mar                     HibsHabi?‍❤️‍??                    5           05:35 AM, 30th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:35 AM, 30th Mar                   hamza                   Good morning Dear customer, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           05:37 AM, 30th Mar                     HibsHabi?‍❤️‍??                    Yesterday evening I received my order but still my status of order shows processing...I want to return some of the item so its impossible to do           05:38 AM, 30th Mar                     HibsHabi?‍❤️‍??                    My order number 9422631172           05:38 AM, 30th Mar                   hamza                   Please share with us the full name of the items that you want to return and we will arrange for the collection           05:40 AM, 30th Mar                     HibsHabi?‍❤️‍??                    Ok           05:40 AM, 30th Mar                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           05:42 AM, 30th Mar                     HibsHabi?‍❤️‍??                             05:42 AM, 30th Mar                     HibsHabi?‍❤️‍??                             05:42 AM, 30th Mar                     HibsHabi?‍❤️‍??                    Yes           05:43 AM, 30th Mar                     HibsHabi?‍❤️‍??                             05:43 AM, 30th Mar                     HibsHabi?‍❤️‍??                             05:43 AM, 30th Mar                     HibsHabi?‍❤️‍??                    These 3 are my returns,but before proceeding may I know how much I will get as my refund           05:43 AM, 30th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:46 AM, 30th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           05:50 AM, 30th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:50 AM, 30th Mar                     HibsHabi?‍❤️‍??                    Ok...how long it will take           05:50 AM, 30th Mar                   hamza                   We will get back to you via your email address soon enough           05:51 AM, 30th Mar                     HibsHabi?‍❤️‍??                    [email-masked]           05:51 AM, 30th Mar                   hamza                   Is there anything else I can assist you with?           05:52 AM, 30th Mar                     HibsHabi?‍❤️‍??                    No           05:52 AM, 30th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:53 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5948761