Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 18:00:46 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>مندوب شركة أرامكس، يرفض تسليم الشحنة في العنوان الموضح مع الشحنة، ويطلب مني المجيء لمقر الشركة فالمدينة الرئيسية دمنهور ، وأنا لد أجريت عملية جراحية فظهري فشهر فبراير ولا أستطيع الخركة <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On So., März 26, 2023 at 4:21 AM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6840885645"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5920613</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5920613<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Hamza Nomani : </div>
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<div dir="ltr">Hi Asmaa,<br><br>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We have checked and it appears that the following order number: 2110264609 was placed on Mar 21, 2023. Please note the expected delivery date for your order is 22-03-2023. The tracking number for your order is: 47800162001 and you can track it here: <a rel="noreferrer" target="_blank" href="https://www.aramex.com/us/en/track/shipments">https://www.aramex.com/us/en/track/shipments</a>.<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div dir="ltr" style="margin-top:0px">Thank You,<div id="yiv6840885645yqtfd98666" class="yiv6840885645yqt5659974557">
<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Max </span>
</div>Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5920613