Subject: New Reply Received - Conversation with Sherin
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 13:49:07 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Conversation with Sherin  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hello Team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">A kind follow up on the below.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks and best regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Sherin</span></div>
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<div>From:<span lang="EN-US"> Sherin Pallivathukal
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<b>Sent:</b> Tuesday, 21 March 2023 4:35 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5866627] - Conversation with Sherin</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hello Max Support Team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thank you for keeping me posted on my complaint and finding a work around for my request. Really appreciate your customer centricity.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">I want to return the below two items; Kindly arrange for the same.</span></div>
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<span style="mso-fareast-language:EN-US"><img width="823" height="209" style="width:8.5763in;height:2.1805in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU2MjE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9gLSA6XsDWSg2k7SKnu8PNG1Fsagn-9hcKqTEcZn780" data-id="2044015562161"></span><span style="mso-fareast-language:EN-US"></span>
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<span style="mso-fareast-language:EN-US"><img width="841" height="187" style="width:8.7569in;height:1.9444in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU2MjE2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2oRBPsTrEmNn9xT4A8qQGKfm8dK0ZXXYasNZBUMrNVU" data-id="2044015562162"></span><span style="mso-fareast-language:EN-US"></span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks and Best regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Sherin</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 21 March 2023 12:53 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Re: [#5866627] - Conversation with Sherin</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Sherin,<br>
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 We’re really sorry if we’ve taken longer than usual to get back to you.<br>
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We sincerely apologize for any inconvenience caused however, we request you to please share with us the full name of the items that you want to return and we will arrange the return from our end and so that we can assist you accordingly with this.<br>
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We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5866627:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5866627