Subject: Ticket Assigned - Conversation with Monopoly
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 10:00:31 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Monopoly Monopoly                    hello           01:30 PM, 23rd Mar                     Monopoly                    pls check with the shipment team           01:30 PM, 23rd Mar                     Monopoly                    to know if all is resolved           01:31 PM, 23rd Mar                   hamza                   Good afternoon Dear customer, Thank you for contacting Max. My name is Hamza, I will be happy to help you.           01:32 PM, 23rd Mar                   hamza                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           01:32 PM, 23rd Mar                     Monopoly                    i want to know  when my order will be delivered today           01:34 PM, 23rd Mar                     Monopoly                    The tracking number is FC032123000994.           01:34 PM, 23rd Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:39 PM, 23rd Mar                     Monopoly                    Okah           01:39 PM, 23rd Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           01:39 PM, 23rd Mar                   hamza                   Could you please confirm is this your phone number +971565424844?           01:39 PM, 23rd Mar                     Monopoly                    Yes it’s my number           01:40 PM, 23rd Mar                     Monopoly                    And I already change the number this morning           01:40 PM, 23rd Mar                     Monopoly                    To this number           01:40 PM, 23rd Mar                     Monopoly                    pls change my number to this number ; 0507514303           01:40 PM, 23rd Mar                     Monopoly                    Pls I want you to be fast with this           01:40 PM, 23rd Mar                     Monopoly                    Am tired of contact over the same issue           01:40 PM, 23rd Mar                     Monopoly                    if nothing happen i will cancel this order           01:41 PM, 23rd Mar                     Monopoly                    ur delivery team handling my order is  very porr           01:42 PM, 23rd Mar                     Monopoly                    poor           01:42 PM, 23rd Mar                     Monopoly                    he did not call my number           01:42 PM, 23rd Mar                   hamza                   We sincerely apologize for any inconvenience caused,           01:48 PM, 23rd Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:48 PM, 23rd Mar                     Monopoly                    Okay           01:49 PM, 23rd Mar                   hamza                   Is there anything else I can assist you with?           01:53 PM, 23rd Mar                     Monopoly                    Pls make sure all is fix today so I can get the order because I’m traveling tomorrow           01:53 PM, 23rd Mar                   hamza                   We will do our best soon enough, We appreciate your patience.           01:57 PM, 23rd Mar                   hamza                   Is there anything else I can assist you with?           01:57 PM, 23rd Mar                     Monopoly                    okay           01:58 PM, 23rd Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           02:00 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913840