Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 18:49:21 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp55116802yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Hello customer care team,</div>
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<div>The issue is still not resolved.</div>
<div>Pls note that it's a quality Related issue.. which can arise even after 14 days of purchase  </div>
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<div>Pls treat this as a request to return the item as it is continuously getting fade</div>
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<div>Thanks</div>
<div>Shiraj </div>
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<div>On Sunday, 19 March, 2023 at 06:20:57 pm GST, Landmark Group &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5861663</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Hamza Nomani : </div>
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<div dir="ltr">Hi Shiraj,<br><br>Thank you getting in touch with Centrepoint.<br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (date), so we won't be able to initiate a return request here. <br><br>For any further information on return, please visit the below link: <br><a href="https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#" rel="noreferrer" target="_blank">https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#</a><br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px" dir="ltr">Thank You,<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont," dir="ltr">Centrepoint </span>Support Team.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5861663