Subject: Ticket Assigned - Damaged
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 07:20:47 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged Hi Team,        Problem Statement: WWD DAMAGED ITEM  Order ID: 8418796075  Tracking ID: 20427468418796075  Item ID: 162789310  Assistance Required: Damaged Item received  Issue Description: Customer emailed us informing that he/she received the item on 3/15/23  but the item which they received has problem with one leg and hinges, as attached, the fixing team fix it and I mentioned that on their report., customer also provided us the picture of damaged item.  Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.     Regards,  Bahashwan  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853905