Subject: Ticket Assigned - Conversation with Rose Tanya
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 06:54:35 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rose Tanya Rose Tanya                    Hello           10:32 AM, 18th Mar                     Rose Tanya                    Can I get an update on my request           10:32 AM, 18th Mar                   hamza                   Good morning Rose, Thank you for contacting Max. My name is Hamza, How may I help you?           10:33 AM, 18th Mar                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:38 AM, 18th Mar                     Rose Tanya                    I have requested for return           10:39 AM, 18th Mar                     Rose Tanya                    But nobody has contacted me till date           10:39 AM, 18th Mar                     Rose Tanya                    I received the item on 11 of this month and if I’m not wrong on the same day I have requested the return request           10:41 AM, 18th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:41 AM, 18th Mar                     Rose Tanya                    But on the next day I received this message ??           10:41 AM, 18th Mar                     Rose Tanya                    Pickup of order # 9418352661 Crinkled Maternity Wrap Top wi...   with the Tracking # RP031123003863 was unsuccessful. Our delivery partner is out for pickup again.           10:42 AM, 18th Mar                     Rose Tanya                    But the truth is nobody has contacted me on that day  I just received the message I’ll of a sudden           10:42 AM, 18th Mar                   hamza                   We sincerely apologize for any inconvenience caused,           10:42 AM, 18th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP.           10:43 AM, 18th Mar                     Rose Tanya                    I really donav any issue  Just wanna make sure I’m not  breaching the return date.           10:43 AM, 18th Mar                     Rose Tanya                    And not the delay from my end ?           10:44 AM, 18th Mar                   hamza                   We will check with the courier partner and sort this out soon enough, We appreciate your patience.           10:48 AM, 18th Mar                     Rose Tanya                    Thanks           10:48 AM, 18th Mar                   hamza                   Is there anything else I can assist you with?           10:49 AM, 18th Mar                     Rose Tanya                    No dear that’s all           10:51 AM, 18th Mar                     Rose Tanya                    Just wanna sort this out at the earliest           10:51 AM, 18th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:54 AM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5866603