Subject: Ticket Assigned - Conversation with Zainab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 06:20:50 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zainab Zainab                    Hello good morning           09:58 AM, 15th Mar                     Zainab                    We have a delivery under order number #8419427728           09:58 AM, 15th Mar                     Zainab                    The delivery status is showing customer no response           09:59 AM, 15th Mar                     Zainab                    But no one called us           09:59 AM, 15th Mar                     Zainab                    They asked for location           09:59 AM, 15th Mar                     Zainab                    But nothing after that           09:59 AM, 15th Mar                     Zainab                    Can you please update me on the ststus           10:00 AM, 15th Mar                   hamza                   Good morning Zainab, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           10:03 AM, 15th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:03 AM, 15th Mar                     Zainab                    Hi Hamza           10:04 AM, 15th Mar                     Zainab                    The order is under my husbands name muhannad darwish and his number is 66006167           10:04 AM, 15th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:04 AM, 15th Mar                   hamza                   Could you please confirm is this your phone number +96566006167?           10:04 AM, 15th Mar                     Zainab                    Confirmed           10:05 AM, 15th Mar                   hamza                   Thank you for your confirmation           10:06 AM, 15th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           10:06 AM, 15th Mar                     Zainab                    Thank you Hamza           10:06 AM, 15th Mar                     Zainab                    Just make sure the driver calls normal call, not whatsapp call           10:07 AM, 15th Mar                   hamza                   We will do our best to sort this out soon enough, We appreciate your patience.           10:11 AM, 15th Mar                   hamza                   Is there anything else I can assist you with?           10:16 AM, 15th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:20 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850879