Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 07:01:55 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re:   Ticket comment <div><br></div>
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<div dir="ltr" class="gmail_attr">في اثنين، 13 مارس، 2023 في 6:27 ص، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div dir="ltr">Hi Abd Alhalim,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We would like to inform you that we have processed the refund of amount KWD11.00 on 3/1/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
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</div>Upon refund, you said you would receive the amount within 5~7 days, and now you say 7~14 days. What is this discrepancy ?!
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5834874