Subject: Ticket Assigned - Conversation with Sonika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 07:32:57 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sonika Sonika                    Hi           11:13 AM, 11th Mar                     Sonika                    Good morning           11:13 AM, 11th Mar                     Sonika                    I m still missing with my order           11:13 AM, 11th Mar                   hamza                   Good morning Sonika, Thank you for contacting us. My name is Hamza, I will be happy to help you.           11:14 AM, 11th Mar                   hamza                   Could you please share your order number so that I can assist you further?           11:14 AM, 11th Mar                     Sonika                             11:15 AM, 11th Mar                     Sonika                    Order no 9418146860           11:15 AM, 11th Mar                     Sonika                    Hi Hazma           11:15 AM, 11th Mar                     Sonika                    No one contacted me           11:16 AM, 11th Mar                     Sonika                    Without contacting me they declared no response           11:16 AM, 11th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:20 AM, 11th Mar                     Sonika                    Thank u           11:20 AM, 11th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           11:21 AM, 11th Mar                   hamza                   Could you please confirm is this your phone number +971555305171?           11:21 AM, 11th Mar                     Sonika                    No           11:21 AM, 11th Mar                     Sonika                    0555305174           11:21 AM, 11th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to update your mobile number and deliver your order to you ASAP.           11:23 AM, 11th Mar                     Sonika                    I think i did typo mistake           11:23 AM, 11th Mar                     Sonika                    Can you please help me to change the phone no on address book?           11:24 AM, 11th Mar                   hamza                   Yes, we will update it soon enough, We appreciate your patience.           11:28 AM, 11th Mar                   hamza                   Is there anything else I can assist you with?           11:29 AM, 11th Mar                     Sonika                    Thank you for your help           11:30 AM, 11th Mar                     Sonika                    I hope i will receive my order           11:30 AM, 11th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:32 AM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826535