Subject: Ticket Assigned - Conversation with Bilqeez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 05:54:22 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bilqeez Bilqeez                    Hello           09:36 AM, 10th Mar                     Bilqeez                    Good morning           09:36 AM, 10th Mar                   hamza                   Good morning Bilqeez, Thank you for contacting us. My name is Hamza, I will be happy to help you.           09:38 AM, 10th Mar                     Bilqeez                    I want to know what’s up with my order           09:38 AM, 10th Mar                     Bilqeez                    If I can get it today or not           09:39 AM, 10th Mar                   hamza                   Could you please share your order number so that I can assist you further?           09:39 AM, 10th Mar                     Bilqeez                    Cos we’ve been on it since yesterday afternoon           09:40 AM, 10th Mar                     Bilqeez                    And I made the order cos I was told I would get it yesterday           09:40 AM, 10th Mar                     Bilqeez                    And saw that it was returned yesterday to dc at 2:45 pm or so           09:42 AM, 10th Mar                     Bilqeez                    They should just cancel if it can’t be delivered today cos I’ve texted more than 5 customer support since yesterday           09:43 AM, 10th Mar                     Bilqeez                    Was told 3 attempts would be made for delivery           09:43 AM, 10th Mar                     Bilqeez                    And no attempt was made after the first delivery which I wasn’t expecting cos the delivery was out earlier           09:44 AM, 10th Mar                     Bilqeez                    Please I need my stuffs today or no more           09:45 AM, 10th Mar                     Bilqeez                    Weve shipped your order 9418134491 with AWB FC030823003409. Please click here to track :https://centrepoint.app.link/JKBBqWGSZxb           09:46 AM, 10th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:46 AM, 10th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           09:46 AM, 10th Mar                   hamza                   Could you please confirm is this your phone number +971553569049?           09:47 AM, 10th Mar                     Bilqeez                    Yes           09:47 AM, 10th Mar                   hamza                   Thank you for your confirmation           09:49 AM, 10th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           09:49 AM, 10th Mar                     Bilqeez                    I hope so           09:50 AM, 10th Mar                     Bilqeez                    Thanks           09:50 AM, 10th Mar                   hamza                   Is there anything else I can assist you with?           09:52 AM, 10th Mar                     Bilqeez                    No           09:53 AM, 10th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:53 AM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5821969