Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 02:37:51 +0000 (UTC)

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I have placed order#9414410644 on 12th Feb & received email telling "Your Gift Card order is successfully sent.". but till today it has not received. I have followup same 2 weeks back & i have been promised that card will be resent but it didn't receive so did followup today & to my surprise call center guy told your order has not been placed due to technical issue so followup with your bank to get refund. Iam totally lost in this case as bank doesn't have any info about it nor iam getting any confirmation that transaction is not completed from your side. Appreciate your support to refund amount & give me confirmation so i can check with bank. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5820136