Subject: Ticket Assigned - Conversation with Ayesha Saeed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 01:47:33 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayesha Saeed Ayesha Saeed                    Hello           05:31 AM, 08th Mar                     Ayesha Saeed                    order number is 8418117677. can it be possible if I can pick by evening today please           05:33 AM, 08th Mar                   hamza                   Good morning Ayesha, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           05:34 AM, 08th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:34 AM, 08th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           05:36 AM, 08th Mar                   hamza                   We would like to inform you that the expected date for your order to be ready for the collection is 09-03-2023           05:36 AM, 08th Mar                     Ayesha Saeed                    Yes can it be possible to pick tofsy           05:36 AM, 08th Mar                     Ayesha Saeed                    As on 9 th I got my flight           05:37 AM, 08th Mar                     Ayesha Saeed                    Or can u deliver it to my place today.  ???           05:37 AM, 08th Mar                     Ayesha Saeed                    Can u pick today if they can make it ready by the evening           05:38 AM, 08th Mar                     Ayesha Saeed                    Please           05:38 AM, 08th Mar                   hamza                   We are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           05:38 AM, 08th Mar                     Ayesha Saeed                    Can u make it ready for today then ??           05:39 AM, 08th Mar                     Ayesha Saeed                    I can pick in the evening           05:39 AM, 08th Mar                   hamza                   We are truly sorry, but we will not be able to expedite the order           05:41 AM, 08th Mar                   hamza                   You’ll receive an SMS and an email when your order is ready for collection.           05:41 AM, 08th Mar                     Ayesha Saeed                    Can u ask the store if they can make it today           05:41 AM, 08th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to check with the store and make your order ready for the collection ASAP           05:42 AM, 08th Mar                     Ayesha Saeed                    Thanks           05:43 AM, 08th Mar                   hamza                   Is there anything else I can assist you with?           05:43 AM, 08th Mar                     Ayesha Saeed                    Thanks           05:43 AM, 08th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:47 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5809643