Subject: Ticket Assigned - Conversation with Zaid Mansoor
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 08:17:42 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zaid Mansoor Zaid Mansoor                    Hello           11:56 AM, 06th Mar                     Zaid Mansoor                    I want to know about my refund           11:56 AM, 06th Mar                     Zaid Mansoor                    I want to reorder           11:56 AM, 06th Mar                   hamza                   Good morning Zaid, Thank you for contacting Max. My name is Hamza, I will be happy to help you.           11:59 AM, 06th Mar                   hamza                   Could you please share your order number so that I can assist you further?           12:00 PM, 06th Mar                     Zaid Mansoor                    9417206150           12:01 PM, 06th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:04 PM, 06th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           12:06 PM, 06th Mar                   hamza                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           12:06 PM, 06th Mar                     Zaid Mansoor                    That’s to long           12:07 PM, 06th Mar                     Zaid Mansoor                    I want to change the size of the shirt           12:07 PM, 06th Mar                     Zaid Mansoor                    Can i go in store and change           12:07 PM, 06th Mar                     Zaid Mansoor                    I cannot wait that long           12:07 PM, 06th Mar                     Zaid Mansoor                    I need it by tomorrow           12:07 PM, 06th Mar                   hamza                   We would like to inform you that in order to exchange your Max product to a Max store and use your cash refund or Credit Note to buy a new product right away.           12:08 PM, 06th Mar                   hamza                   Is there anything else I can assist you with?           12:09 PM, 06th Mar                     Zaid Mansoor                    So i can’t exchange now ?           12:09 PM, 06th Mar                   hamza                   You can return and get refunded           12:14 PM, 06th Mar                     Zaid Mansoor                    Ok           12:14 PM, 06th Mar                   hamza                   Is there anything else I can assist you with?           12:14 PM, 06th Mar                     Zaid Mansoor                    No           12:16 PM, 06th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           12:17 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5798353