Subject: Ticket Assigned - Conversation with Kia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 07:14:13 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kia Kia                    I still haven’t received the package           11:01 AM, 06th Mar                     Kia                    Once again the courier sent this message last night even though no one contacted me.           11:01 AM, 06th Mar                     Kia                             11:01 AM, 06th Mar                   hamza                   Good morning Kia, Thank you for contacting us. My name is Hamza, I will be happy to help you.           11:02 AM, 06th Mar                     Kia                    This is completely ridiculous. If I don’t receive it today I will need a refund           11:02 AM, 06th Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:02 AM, 06th Mar                     Kia                    From Thursday I should have received these 2 small items           11:03 AM, 06th Mar                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           11:03 AM, 06th Mar                   hamza                   Could you please confirm is this your phone number +971567521269?           11:03 AM, 06th Mar                     Kia                    Yes it is           11:05 AM, 06th Mar                   hamza                   Thank you for your confirmation           11:05 AM, 06th Mar                     Kia                    But they don’t call at all           11:05 AM, 06th Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           11:05 AM, 06th Mar                     Kia                    It’s makeup so they better make sure these items are also still in condition           11:06 AM, 06th Mar                   hamza                   We sincerely apologize for any inconvenience caused,           11:07 AM, 06th Mar                   hamza                   We will do our best to deliver your order soon enough, We appreciate your patience.           11:07 AM, 06th Mar                   hamza                   Is there anything else I can assist you with?           11:08 AM, 06th Mar                     Kia                    No           11:10 AM, 06th Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:13 AM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5797946