Subject: Ticket Assigned - Conversation with Paperlander Stationery - Mike
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 07:48:16 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Paperlander Stationery - Mike Paperlander Stationery - Mike                    Hi good morning, me again.           11:20 AM, 03rd Mar                     Paperlander Stationery - Mike                    still, nobody came to pick. also my order yesterday, is missing 1 item           11:20 AM, 03rd Mar                     Paperlander Stationery - Mike                    all items are there this one no           11:21 AM, 03rd Mar                   hamza                   Good morning Dear customer, Thank you for contacting us. My name is Hamza, I will be happy to help you.           11:23 AM, 03rd Mar                   hamza                   Could you please share your order number so that I can assist you further?           11:23 AM, 03rd Mar                     Paperlander Stationery - Mike                    order number: 9415701937           11:25 AM, 03
 rd Mar                     Paperlander Stationery - Mike                    This js unpicked item           11:25 AM, 03rd Mar                     Paperlander Stationery - Mike                    order number: 9416894390           11:25 AM, 03rd Mar                     Paperlander Stationery - Mike                    this is missing 1 item           11:25 AM, 03rd Mar                     Paperlander Stationery - Mike                    2 orders now have problem with centrepoint           11:26 AM, 03rd Mar                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:30 AM, 03rd Mar                   hamza                   We sincerely apologize for any inconvenience caused,           11:31 AM, 03rd Mar                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the item ASAP.           11:31 AM, 03rd Mar                     Paperlan
 der Stationery - Mike                    Same yesterday ?           11:33 AM, 03rd Mar                   hamza                   We sincerely apologize for any inconvenience caused,           11:36 AM, 03rd Mar                   hamza                   We will do our best ASAP           11:38 AM, 03rd Mar                   hamza                   Is there anything else I can assist you with?           11:38 AM, 03rd Mar                     Paperlander Stationery - Mike                    for which one? for the missing delivery or the unclaimed return?           11:38 AM, 03rd Mar                     Paperlander Stationery - Mike                    i have been very patient for all week. but there's no resolution for anything on your end.           11:39 AM, 03rd Mar                   hamza                   Please confirm with us the full name of the missing item           11:40 AM, 03rd Mar                     Paperlander Stationery - Mike                    Maybelline New York Fit 
 Me Matte Poreless Powder           11:41 AM, 03rd Mar                   hamza                   Thank you for sharing the details           11:45 AM, 03rd Mar                   hamza                   We will check with our team and get back to you soon enough           11:45 AM, 03rd Mar                   hamza                   Is there anything else I can assist you with?           11:45 AM, 03rd Mar                     Paperlander Stationery - Mike                    no, thanks           11:45 AM, 03rd Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:47 AM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5782338