Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 04:36:02 +0000 (UTC)

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Hi,</div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Upon opening the box of my order I noticed that this item is in the lower part of the box and opened.</div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">I know that its only 10 aed but my concern is it is cotton balls and it will be used for my baby and baby’s skin is very sensitive.</div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">I will attached here the photo for your reference.</div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Thanks.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzYwNjc5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VKgILx4g45ukRmske2BEBWX1pmr_qV9-l-IqrI67QuA" data-id="2044013606791" style="max-width: 100%"></div>
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<div>On Fri, 3 Mar 2023 at 8:31 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Betchie,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us your order number and an image of the item showing issue so that we can assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Babyshop </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5780601