Subject: Ticket Assigned - Conversation with Umme Habiba
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 09:54:20 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Umme Habiba Umme Habiba                    Hi           01:31 PM, 02nd Mar                   hamza                   Good afternoon Umme Habiba, Thank you for contacting Max. My name is Hamza, How may I help you?           01:37 PM, 02nd Mar                     Umme Habiba                    I have account in Max  now I’m trying to sign in my account but it’s showing the email is invalid           01:40 PM, 02nd Mar                     Umme Habiba                             01:40 PM, 02nd Mar                   hamza                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           01:43 PM, 02nd Mar                     Umme Habiba                    I already try that but they did send any email in my account           01:45 PM, 02nd Mar                   hamza                   Please check the Spam on your email           01:46 PM, 02nd Mar                     Umme Habiba                             01:47 PM, 02nd Mar                   hamza                   Could you please share your register email address so that I can assist you further?           01:48 PM, 02nd Mar                     Umme Habiba                    Okay           01:48 PM, 02nd Mar                     Umme Habiba                    [email-masked]           01:49 PM, 02nd Mar                   hamza                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             01:49 PM, 02nd Mar                   hamza                   Is there anything else I can assist you with?           01:50 PM, 02nd Mar                     Umme Habiba                    So now what can I do?           01:50 PM, 02nd Mar                   hamza                   We will get back to you via your email address once we have an update from the team           01:52 PM, 02nd Mar                     Umme Habiba                    I have money i my Shukran  Than how can use this           01:52 PM, 02nd Mar                     Umme Habiba                    Okay  I am waiting for you email           01:52 PM, 02nd Mar                   hamza                   We will fix the issue soon enough           01:52 PM, 02nd Mar                   hamza                   Is there anything else I can assist you with?           01:52 PM, 02nd Mar                     Umme Habiba                    No  just fix my account it will be more helpful for me           01:53 PM, 02nd Mar                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           01:53 PM, 02nd Mar                     Umme Habiba                    ?           01:54 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5777782