Subject: Ticket Assigned - Conversation with Aswathy Pratheesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 07:26:21 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Pratheesh Aswathy Pratheesh                    Hai           11:05 AM, 28th Feb                     Aswathy Pratheesh                    Pls check the status of the order 9416455505           11:06 AM, 28th Feb                   hamza                   Good morning Aswathy, Thank you for contacting us. My name is Hamza, I will be happy to help you.           11:08 AM, 28th Feb                     Aswathy Pratheesh                    Pls check the status of the order 9416455505           11:08 AM, 28th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           11:08 AM, 28th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP.           11:08 AM, 28th Feb                     Aswathy Pratheesh                    I have to get the products today as I am traveling tomorrow           11:09 AM, 28th Feb                     Aswathy Pratheesh                    I have placed the order on 26th Feb           11:09 AM, 28th Feb                     Aswathy Pratheesh                    I am waiting at Dubai mall to collect it from the store here           11:10 AM, 28th Feb                   hamza                   We will do our best to deliver your order soon enough, We appreciate your patience.           11:14 AM, 28th Feb                     Aswathy Pratheesh                    No you have to assure me that I will be able to able to collect it from the store today.           11:14 AM, 28th Feb                     Aswathy Pratheesh                    You said it will be taking 24 hours to be ready for collection. Now it’s more than 24 hours. I was expecting this to be collected yesterday.           11:15 AM, 28th Feb                   hamza                   We will check with the store and sort this out ASAP           11:19 AM, 28th Feb                   hamza                   We request you to please allow us some time so we can work on this and do the needful.           11:19 AM, 28th Feb                     Aswathy Pratheesh                    Ok           11:20 AM, 28th Feb                   hamza                   Is there anything else I can assist you with?           11:21 AM, 28th Feb                     Aswathy Pratheesh                    I need to sort this out today. That’s only I want           11:22 AM, 28th Feb                   hamza                   We will do our best to deliver your order soon enough, We appreciate your patience.           11:25 AM, 28th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:25 AM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5765840