Subject: New Reply Received - 8415141665
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 11:45:28 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  8415141665  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hello,</div>
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<div class="MsoNormal">The product is still as is.</div>
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<div class="MsoNormal">Please arrange for the collection.</div>
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<div class="MsoNormal">Also, please update my contact number is your data base to 97740340</div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">Mail</a> for Windows</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Babyshop</a><br><b>Sent: </b>Monday, February 27, 2023 6:08 AM<br><b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject: </b>Re: [#5759404] - 8415141665</div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Zuhra,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We apologize for the inconvenience caused.<br><br>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>As per the policy, "161131929 - - Juniors Solid Socks - Set of 3" products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.<br><br>Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer. <br><br>Please refer to the below link for any further information on non-returnable items:<br><a href="https://helpae.splashfashions.com/en/support/solutions/folders/44001186571" rel="noreferrer">https://helpae.splashfashions.com/en/support/solutions/folders/44001186571#</a><br><br>We thank you for your understanding and cooperation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Thank You,<br><span style="color:black;background:white">Babyshop </span>Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5759404:1125156</span><span style="font-size:10.5pt"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5759404