Subject: Ticket Assigned - Conversation with Maree
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 06:17:46 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maree Maree                    Hi           09:59 AM, 27th Feb                     Maree                    I just want to follow up my order           09:59 AM, 27th Feb                   hamza                   Good morning Dear customer, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:00 AM, 27th Feb                   hamza                   Could you please share your order number so that I can assist you further?           10:00 AM, 27th Feb                     Maree                    Order 9415878226           10:02 AM, 27th Feb                     Maree                    That is the order number           10:02 AM, 27th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:03 AM, 27th Feb                     Maree                    Sure           10:03 AM, 27th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:04 AM, 27th Feb                   hamza                   Could you please confirm is this your phone number +971558478779?           10:04 AM, 27th Feb                     Maree                    Yes this is my mobile number           10:05 AM, 27th Feb                   hamza                   Thank you for your confirmation           10:05 AM, 27th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           10:05 AM, 27th Feb                     Maree                    I told the delivery guy to deliver the parcel the next day because I can't wait for him because it takes time but unfortunately till today I haven't received my order. I ordered last Feb 23           10:07 AM, 27th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:11 AM, 27th Feb                   hamza                   We will do our best to sore this out soon enough, We appreciate your patience.           10:11 AM, 27th Feb                     Maree                    Please do           10:12 AM, 27th Feb                     Maree                    Thanks           10:12 AM, 27th Feb                   hamza                   Is there anything else I can assist you with?           10:13 AM, 27th Feb                     Maree                    That's it           10:13 AM, 27th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:17 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5760377