Subject: Ticket Assigned - Conversation with SM
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 05:47:15 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SM SM                    Good morning, Dear Mohammed I did not receive my package yesterday           09:37 AM, 27th Feb                   hamza                   Good morning Dear customer, Thank you for contacting us. My name is Hamza, I will be happy to help you.           09:38 AM, 27th Feb                   hamza                   Could you please share your order number so that I can assist you further?           09:38 AM, 27th Feb                     SM                    #9416265584           09:39 AM, 27th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:39 AM, 27th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           09:40 AM, 27th Feb                   hamza                   Could you please confirm is this your phone number +971559252959?           09:40 AM, 27th Feb                     SM                    Yes it’s my phone number           09:41 AM, 27th Feb                   hamza                   Thank you for your confirmation           09:42 AM, 27th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           09:43 AM, 27th Feb                     SM                    Thank you           09:43 AM, 27th Feb                   hamza                   Is there anything else I can assist you with?           09:45 AM, 27th Feb                     SM                    No thanks           09:46 AM, 27th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:46 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5760290