Subject: New Reply Received - Damaged/Stained Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 12:39:54 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Damaged/Stained Item  Ticket comment <div dir="ltr">
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<div>Hi,</div>
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<div dir="ltr">I was sent this Coupon code as a refund and it is clearly mentioned in the email above that the validity of this Voucher is 06Months. </div>
<div dir="ltr">On applying the coupon code i got a prompt saying the coupon code has expired. </div>
<div dir="ltr">This is honestly disappointing that an expired voucher was given.</div>
<div dir="ltr">Attached is a screenshot<span id="ms-outlook-ios-cursor"></span> for your better understanding. </div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Zoha</div>
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<div style="direction:ltr">Sent from Iphone &#128241; </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, December 30, 2022 8:00:31 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5512931] - Damaged/Stained Item
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<div dir="ltr">Hi Zoha,</div>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We would like to inform you that we have processed the refund of amount 5 AED as a refund voucher which you can use it on your next purchase with us. The voucher code you need to apply in promo code section at checkout is 089-92LE-3R94-LXLZ-Y1. *Terms and conditions
 apply</div>
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1. This voucher code is valid till 6 Months<br>
2. Voucher is only valid on <a href="http://www.CENTREPOINT.com" rel="noreferrer">
www.CENTREPOINT.com</a><br>
3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Centrepoint </span>Support
 Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012966471'>Image.jpeg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012966474'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5512931