Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 08:08:25 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>ARE YOU FUCKING IDIOTS?!! I WAS WAITNG FOR THIS PARCEL A WEEK!!! THIS LIAR DODNT CONTACT EVEN ONCE!!!!  </div>
<div>I WONT LET IT GO! </div>
<div>YOURE SCAMMERS! HORRIBLE SERVCE! </div>
<div>ONLY IDIOTS ARE HIRED! </div>
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Best regards,<div>Natalia Kalashnikova. </div>
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<br><br>Monday, 20 February 2023 at 12:06 PM +0300 from support  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(0, 95, 249); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">

    
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<div dir="ltr">Hi Natalia,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on <span class="js-phone-number">+971556363726</span> thrice on 3 different days but didn't receive any response from your end.<br><br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount AED 135 on 2/17/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top: 0px;margin-bottom: 1rem;box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;float: none;display: inline !important;box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5702440