Subject: New Reply Received - Conversation with ❄️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 07:22:02 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Conversation with ❄️  Ticket comment <div>Done filling out the form for the second time and lets see if there will be any progress afterwards. If this is the time frame for return collection how much more it would take for the refund. I presume it would take a year at the very least.</div>
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<div>For the nth time, the address is as follows;</div>
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<div>Office 902, GMG ME Holding Ltd</div>
<div>9th Floor, Gate Village 10</div>
<div>DIFC, Dubai</div>
<div>Monday-Friday</div>
<div>9:00 AM - 6:00 PM</div>
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<div>The address provided is an office address so please schedule the collection from Monday to Friday around 9:00 AM to 6:00 PM. </div>
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<div>The courier can reach me thru my mobile number +971 56 2529 442</div>
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<div>I believe all the required details has been provided as accurate as possible to avoid what u called DELAY. </div>
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<div>Very Disappointed Customer</div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Friday, February 24, 2023, 11:09, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Winter,<br><br>
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<div dir="ltr">We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<br>We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px" dir="ltr">Thank You,<br style=""><span style='color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686746