Subject: Ticket Assigned - Conversation with Nhyl Nehy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 06:50:09 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nhyl Nehy Nhyl Nehy                    good morning pi           10:22 AM, 23rd Feb                     Nhyl Nehy                    Po           10:23 AM, 23rd Feb                     Nhyl Nehy                    I cannot enter po in that promo code section           10:23 AM, 23rd Feb                     Nhyl Nehy                    I cannot redeem           10:24 AM, 23rd Feb                   hamza                   Good morning Dear customer, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:24 AM, 23rd Feb                   hamza                   We request you to please simply use the refund voucher that you have received under the "Promo Code" section when checking out and you will be able to redeem it.           10:24 AM, 23rd Feb                     Nhyl Nehy                    How can i use po           10:24
  AM, 23rd Feb                     Nhyl Nehy                    I use it but its always i cannot redeem           10:24 AM, 23rd Feb                   hamza                   Could you please share a screenshot of the sowing issue so that I can assist you further?           10:27 AM, 23rd Feb                     Nhyl Nehy                    Wait po           10:28 AM, 23rd Feb                     Nhyl Nehy                    Do i have to wait first to receive a message about the promo code before i can use it           10:29 AM, 23rd Feb                     Nhyl Nehy                    Boz til now i didn't receive any message about that matter           10:29 AM, 23rd Feb                     Nhyl Nehy                             10:30 AM, 23rd Feb                     Nhyl Nehy                    Or bcoz my price now is not enough for my balance           10:31 AM, 23rd Feb                   hamza                   Please share with us the voucher code and please confirm to us from wh
 ere did you get it           10:32 AM, 23rd Feb                     Nhyl Nehy                             10:33 AM, 23rd Feb                   hamza                   Could you please confirm that you have tried to use the voucher 84142164403264775199?           10:35 AM, 23rd Feb                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:37 AM, 23rd Feb                     Nhyl Nehy                    * File attached - File.mp4 *             10:38 AM, 23rd Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to check on this and fix it ASAP           10:42 AM, 23rd Feb                     Nhyl Nehy                    ok po thank and i will wait for the update           10:42 AM, 23rd Feb                   hamza                   Is there anything else I can assist you with?           10:44 AM, 23rd Feb                     Nhyl Nehy                    Not
 hing po           10:44 AM, 23rd Feb                     Nhyl Nehy                    Its just only that, i just want to finish it and get my purchase           10:46 AM, 23rd Feb                   hamza                   We will get back to you soon enough           10:49 AM, 23rd Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:49 AM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745347