Subject: Ticket Assigned - Conversation with Balaji Mogalaturthy
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 06:46:33 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Balaji Mogalaturthy Balaji Mogalaturthy                    Hello           10:17 AM, 22nd Feb                     Balaji Mogalaturthy                    Good morning           10:17 AM, 22nd Feb                   hamza                   Good morning Dear customer, Thank you for contacting us. My name is Hamza, How may I help you?           10:18 AM, 22nd Feb                     Balaji Mogalaturthy                    I have placed an order           10:19 AM, 22nd Feb                     Balaji Mogalaturthy                    Can you let me know the status of it           10:19 AM, 22nd Feb                     Balaji Mogalaturthy                    And expected date of delivery           10:19 AM, 22nd Feb                     Balaji Mogalaturthy                    Balaji Mogalaturthy           10:19 AM, 22nd Feb                     Balaji Mogalaturthy         
            [email-masked]           10:20 AM, 22nd Feb                   hamza                   Please allow me a moment to check this for you.           10:20 AM, 22nd Feb                     Balaji Mogalaturthy                    056373564           10:20 AM, 22nd Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:21 AM, 22nd Feb                   hamza                   Could you please confirm is this your phone number +971563737564?           10:21 AM, 22nd Feb                     Balaji Mogalaturthy                    Yes           10:21 AM, 22nd Feb                   hamza                   Please confirm to us which number is correct 0563737564 or 056373564?           10:23 AM, 22nd Feb                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:25 AM, 22nd Feb                   hamza                   Hi Balaji, I have not recei
 ved a response from you still, please confirm if we are still connected?           10:27 AM, 22nd Feb                     Balaji Mogalaturthy                    It's 0563737564           10:29 AM, 22nd Feb                   hamza                   Thank you for your confirmation           10:31 AM, 22nd Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to make your order ready in the store ASAP           10:31 AM, 22nd Feb                     Balaji Mogalaturthy                    Or else I'll pick from the store make an alternative mode delivery           10:32 AM, 22nd Feb                   hamza                   We sincerely apologize for any inconvenience caused however, we will do our best to sort this out soon enough           10:35 AM, 22nd Feb                   hamza                   We appreciate your patience.           10:35 AM, 22nd Feb                   hamza                   Is there anything el
 se I can assist you with?           10:36 AM, 22nd Feb                     Balaji Mogalaturthy                    When will I receive the confirmation           10:36 AM, 22nd Feb                   hamza                   \We will get back to you once we get an update from our team           10:39 AM, 22nd Feb                     Balaji Mogalaturthy                    Will I receive this week           10:40 AM, 22nd Feb                   hamza                   We sincerely apologize for any inconvenience caused however, we will do our best to sort this out soon enough, We appreciate your patience.           10:43 AM, 22nd Feb                   hamza                   Is there anything else I can assist you with?           10:44 AM, 22nd Feb                     Balaji Mogalaturthy                    Nothing else           10:44 AM, 22nd Feb                     Balaji Mogalaturthy                    Thank you           10:44 AM, 22nd Feb                   hamza                   It 
 was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:46 AM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5741603