Subject: Ticket Assigned - Conversation with Mona ?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 07:29:11 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mona ? Mona ?                    Dear I forgot  password for my max account I try to get by email but it isn’t possible I’m not receiving email with password I don’t know why           10:54 AM, 21st Feb                     Mona ?                    I want make new password           10:54 AM, 21st Feb                   hamza                   Good morning Mona, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:56 AM, 21st Feb                     Mona ?                    Dear I forgot  password for my max account I try to get by email but it isn’t possible I’m not receiving email with password I don’t know why           10:56 AM, 21st Feb                   hamza                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           10:56 AM, 21st Feb                     Mona ?                    When I try log to my account on my email I’m forgot passport when I do resend I don’t getting email form this to change           10:56 AM, 21st Feb                     Mona ?                    I try it from yesterday           10:57 AM, 21st Feb                     Mona ?                    Not get any email I check all spam           10:57 AM, 21st Feb                     Mona ?                    And I’m sure this is register email because I have too much newsletters form max and old confirmation orders           10:58 AM, 21st Feb                     Mona ?                    So how I can’t get it can you tell me           11:00 AM, 21st Feb                     Mona ?                    I did all of this what u wrote           11:00 AM, 21st Feb                   hamza                   Please provide us with the following details so that we can forward it for further assistance:  1. Screenshot Of The Issue(If Possible) 2. platform from which you tried to reset the password 3. Registered email address 4. Country of access           11:01 AM, 21st Feb                     Mona ?                    Ok           11:01 AM, 21st Feb                     Mona ?                    Dear I can’t understand           11:02 AM, 21st Feb                     Mona ?                    Wait please look on max application I have other email  And and Gmail other email           11:02 AM, 21st Feb                     Mona ?                    How like this           11:02 AM, 21st Feb                     Mona ?                    How I can set it with one email           11:03 AM, 21st Feb                     Mona ?                    Look   [email-masked]   I have one email and account and other  [email-masked]           11:03 AM, 21st Feb                     Mona ?                    On [email-masked] I have max application           11:04 AM, 21st Feb                   hamza                   We sincerely apologize for any inconvenience caused,           11:08 AM, 21st Feb                   hamza                   Please be assured as we have now escalated this issue to our technical team to check on this and fix it ASAP           11:09 AM, 21st Feb                     Mona ?                    I have got the password           11:09 AM, 21st Feb                     Mona ?                    I changed for fiesta but o would like change email on my application           11:09 AM, 21st Feb                     Mona ?                    Please note I want have email only [email-masked]           11:09 AM, 21st Feb                     Mona ?                    Look this my application           11:10 AM, 21st Feb                     Mona ?                             11:10 AM, 21st Feb                     Mona ?                    This is my gmail account so not max           11:10 AM, 21st Feb                     Mona ?                             11:10 AM, 21st Feb                     Mona ?                    I’m not use email fiesta almost 10 years is hard to acces me           11:11 AM, 21st Feb                   hamza                   We will reset the password of your account [email-masked] and will provide the new password to you           11:12 AM, 21st Feb                     Mona ?                    Ok please so what about my application I have to delite           11:12 AM, 21st Feb                     Mona ?                    And I need make new with monika email yes ?           11:13 AM, 21st Feb                   hamza                   Yes, you can delete the previous email and continue with the email [email-masked]           11:17 AM, 21st Feb                     Mona ?                    What about my shucran coins ? can be transfer for monika           11:20 AM, 21st Feb                     Mona ?                    Email ?           11:20 AM, 21st Feb                     Mona ?                    Because yesterday I’m order items and all is on fiesta email this delivery automatically not on monikagmail           11:22 AM, 21st Feb                   hamza                   For shukran points, we request you to please contact shukran team on 8007485726 or via email address [email-masked] and they will assist you to update your information           11:25 AM, 21st Feb                   hamza                   Is there anything else I can assist you with?           11:27 AM, 21st Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           11:28 AM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5737654