Subject: Ticket Assigned - Conversation with Reshma Kamal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 06:14:12 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reshma Kamal Reshma Kamal                    Hi           09:53 AM, 21st Feb                   hamza                   Good morning Reshma, Thank you for contacting us. My name is Hamza, How may I help you?           09:53 AM, 21st Feb                     Reshma Kamal                    Hi im having trouble in my app           09:54 AM, 21st Feb                     Reshma Kamal                    Im not able to view my basket           09:54 AM, 21st Feb                     Reshma Kamal                    I  which i had already added items           09:54 AM, 21st Feb                     Reshma Kamal                             09:55 AM, 21st Feb                   hamza                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please 
 try reinstalling/'updating it.           09:56 AM, 21st Feb                     Reshma Kamal                    Well i did update the app           09:57 AM, 21st Feb                     Reshma Kamal                    Not able to add items as well           10:00 AM, 21st Feb                   hamza                   Please provide us with the following details so that we can forward it for further assistance:  - email address : - Country of access - type of device used - Application version. - System version           10:01 AM, 21st Feb                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:04 AM, 21st Feb                     Reshma Kamal                    Yes           10:04 AM, 21st Feb                     Reshma Kamal                    Please provide us with the following details so that we can forward it for further assistance:     - email address : [email-masked] - Country of access :UAE - type of device us
 ed: iphone11promax - Application version. :updated version  - System version           10:05 AM, 21st Feb                     Reshma Kamal                             10:06 AM, 21st Feb                   hamza                   Thank you for sharing the details           10:09 AM, 21st Feb                   hamza                   Please be assured as we have now escalated this issue to our technical team to check on this and fix it ASAP           10:09 AM, 21st Feb                     Reshma Kamal                    ??           10:09 AM, 21st Feb                   hamza                   Is there anything else I can assist you with?           10:11 AM, 21st Feb                     Reshma Kamal                    Thats it           10:11 AM, 21st Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           10:13 AM, 21st Feb                                          View conversation in Freshchat https:
 //landmarkgroupservice.freshdesk.com/helpdesk/tickets/5737392