Subject: Ticket Assigned - Conversation with Misbah Parkar
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 06:49:10 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Misbah Parkar Misbah Parkar                    Hello           10:33 AM, 20th Feb                     Misbah Parkar                    My order number is 9415143997           10:33 AM, 20th Feb                     Misbah Parkar                    I had placed the order on 17th Feb and selected a pick up location near my house           10:34 AM, 20th Feb                     Misbah Parkar                    I had received a message saying expect delivery by 18th           10:34 AM, 20th Feb                     Misbah Parkar                    But it is now 20th and it still doesn't say ready for collection           10:34 AM, 20th Feb                     Misbah Parkar                    May I know why it's taking so long and still under processing           10:34 AM, 20th Feb                     Misbah Parkar                    I know usually max delivers really fast           10:35 AM, 20th Feb                   hamza                   Good morning Misbah, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:41 AM, 20th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:41 AM, 20th Feb                     Misbah Parkar                    Good mooring           10:41 AM, 20th Feb                     Misbah Parkar                    Good morning           10:41 AM, 20th Feb                     Misbah Parkar                    Sure           10:42 AM, 20th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:42 AM, 20th Feb                   hamza                   Could you please confirm is this your phone number +971552317124?           10:43 AM, 20th Feb                     Misbah Parkar                    Yes           10:43 AM, 20th Feb                     Misbah Parkar                    That's correct           10:43 AM, 20th Feb                   hamza                   Thank you for your confirmation           10:43 AM, 20th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to make your order ready ASAP           10:44 AM, 20th Feb                     Misbah Parkar                    Thank you very much           10:44 AM, 20th Feb                   hamza                   Is there anything else I can assist you with?           10:45 AM, 20th Feb                     Misbah Parkar                    No that will be all           10:45 AM, 20th Feb                     Misbah Parkar                    Thanks a lot           10:45 AM, 20th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           10:48 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5733281