Subject: Ticket Assigned - Conversation with Thouzeef
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 05:20:33 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Thouzeef Thouzeef                    Hi           09:08 AM, 19th Feb                     Thouzeef                    I didn’t receive my order till yet. It was supposed to deliver yesterday. My order number: 9414864461.           09:08 AM, 19th Feb                   hamza                   Good morning Mohammed , Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           09:10 AM, 19th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:10 AM, 19th Feb                     Thouzeef                    Ok           09:10 AM, 19th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           09:12 AM, 19th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           09:12 AM, 19th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to make your order ready for the collection in the store ASAP           09:13 AM, 19th Feb                     Thouzeef                    I agreeed for click and collect to avoid delays in delivery. Eventhough the delivery is too late           09:13 AM, 19th Feb                   hamza                   We will do our best to sort this out soon enough, We appreciate your patience.           09:17 AM, 19th Feb                   hamza                   Is there anything else I can assist you with?           09:18 AM, 19th Feb                     Thouzeef                    No           09:18 AM, 19th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:20 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5729043